You will be able to send your request for the following extras from SATURDAY SEPTEMBER 9th at 2.00 pm (Rome time zone).
We will send you details to complete your request on September 16th and you will have to send your contribution before September 20th.

Starting Saturday SEPTEMBER 9th you can request photo ops and autographs by email only.
From Monday September 25th you will be able to send your request through this website for the extras still available.

Please send your booking email ONLY to staff@jusinbello.it specifying ALL following data in this order for each participant (maximum of 5 people per email)

• OUR STAFF WILL CONTACT YOU ON September 16th confirming your booking and giving you all needed details to complete it. After receiving the email from our staff with details to complete your booking you will have time until September 20th at 5.00 pm (Rome time zone) to send your contribution and inform us.
  
  If you don't receive our email on September 16th please contact us immediately at staff@jusinbello.it.
• We're sorry but failing to respect the deadline will result in you getting a fine, or losing your right to request other things, or being denied access to the convention based on the situation. So please be careful when you send your booking request and don't send it if you are not sure you will be able to complete it.
• To have necessary information please read ALL the rules posted on this website attentively, starting from FAQ and Terms and Conditions.

• If you send a booking request you have to complete it regularly in accordance to the rules you find on this website and you cannot change your mind during the process cancelling it. So please be sure before sending your email.
• We are not going to accept requests sent before the booking opening hour so pay attention to the time. Should we receive your request before time we will let you know by email.
• You can send only 1 email for ALL your requests. You cannot send multiple emails to book extras. If you do so your booking will be considered only after all other requests, you will be assigned all extras you've requested available at that time and you will have to complete the booking for them all.
• You have to specify all requested data in the specified order and in list form only for all the people that you are booking for, and copy them to acknowledge in the email you send us (otherwise we will reply to you only and it will be your responsibility to forward our reply to your friends).
• Do not send us further emails to add things or change your details (not even if you forget some data), wait until we contact you to ask, and especially don't send messages to various email addresses, please use staff@jusinbello.it only!
• Sending requests for other people makes you responsible for their bookings as well, and you will have to make sure they will complete them regularly.
• If you book together you have to use the same method to send your contribution.
• If you book together please try to send your contribution together with one single transfer, if you cannot do so specify it clearly in your booking email.
• Due to problems caused by people who do not follow booking instructions we regret to inform you that an extra donation between 5€ to 10€ will be requested from anyone making mistakes, sending multiple emails for their booking, sending unnecessary emails at booking time, sending data in a different way than specified (for yourself or others you are booking for), sending more than 1 transfer per booking, sending wrong contribution or sending an incomplete contribution or incomplete installments.
• Those of you having autographs included in their invitation pass (Angel pass, Demon pass and Hunter pass) need to ask for other autographs only if they want more than 1 (i.e. if you want 2-3 or more autographs with one guest instead of having only the 1 which is included in your pass).
• Those of you with a Sinner pass invitation need to request autographs if they want them because Sinner pass does not include Jensen and Jared autographs.
• We wish to remind to everyone that photo ops are not included in any pass.
• We wish to remind to everyone that it's not possible to share 1 photo op, meaning 2 people cannot use 1 photo op to do a photo together with the guest. If you want to do 1 photo op with 1 friend you both need to have your own photo op.
• We wish to remind to everyone that only people who have an invitation pass on their name can attend the convention so they're the only one who can take advantage of photo op and autograph opportunities.